WW
William W
1 reviews | Active since Jan 2025
11 Jan 2025, 17:59
Vodacom N1 City *****ulent act
Vodacom N1 City. Shut down that store!!!! Staff doesn't follow correct procedure. Due to their negligence we've been the victim of identity *****. A contract was opened on my wife's name, no correct procedure or checks was followed. We went to another branch of Vodacom to find out more detail and they couldn't believe how poorly the checks ( if any ) was done. If you value your sanity and credit score, don't go to Vodacom N1 City. A case has been laid against Vodacom N1 City.
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Replies (1)Vodacom's replyOfficial
12 Jan 2025, 17:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jan 2025, 17:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
