RW
Raylene W

1 reviews | Active since Jun 2018

07 Jun 2018, 15:42

Vodacom N1 City Mall bad service !

Absolutely horrible service ! Manager was utterly rude , and the employees refused to assist me , they blatantly **** about their system being down. And did not want to help , they told me they would process my dealer swop in 24 hours , went to another vodacom provider and they handled it immediately , so much for 24 hours ! Lies . In 30 minutes , 4 customers withdrew from vodacom due to the service recieved and went to cellucity instead .the employees used fowl language when explaining themselves . Is that the way to treat customers !

Would not recommend it to anyone. Vodacom N1 City Mall is an absolute waste of time ! . Truely disappointed .

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2018, 16:59
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards
Vodacom Consumer Website Team