1 reviews | Active since Jun 2018
Vodacom N1 City Mall bad service !
Absolutely horrible service ! Manager was utterly rude , and the employees refused to assist me , they blatantly **** about their system being down. And did not want to help , they told me they would process my dealer swop in 24 hours , went to another vodacom provider and they handled it immediately , so much for 24 hours ! Lies . In 30 minutes , 4 customers withdrew from vodacom due to the service recieved and went to cellucity instead .the employees used fowl language when explaining themselves . Is that the way to treat customers !
Would not recommend it to anyone. Vodacom N1 City Mall is an absolute waste of time ! . Truely disappointed .
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
