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Pulane M

1 reviews | Active since Jun 2014

13 Aug 2016, 21:02

Vodacom my worst night

<p>I have a contract with Vodacom for a WIFI router of 2 gig a month that i only get a chance to use only a few days AFTER work, but it always gets depleted within the first week. I have expressed my dissatisfaction about this day light ******* but the 'problem' was fixed for a few months and I'm experiencing the same problem while nothing at all has changed from my part. Now with my prepaid number i am also being ******, today i have recharged with 250 MB, 100 MB, 30 MB respectively but within a one minute of each recharge the data was depleted and i had not done anything not even going on to the Internet. You're a ****ty network Vodacom, I'm considering porting my number to a less useless and expensive network, i also can't wait for my contract to come to an end so that i never have anything to do with your thieving selves anymore. Your consultants are ALSO clueless telling me to switch off some apps something that i had never had problems with before. I'm sick and tired of spending a hundreds of rands on data that goes MISSING every month. You're trash Vodacom, sort out yourself, you're a huge inconvenience. </p>

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Vodacom
Vodacom's reply14 Aug 2016, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team