1 reviews | Active since Sept 2024
Vodacom ****my resellers
I have received two calls from a vodacom reseller/partner. The first call was totally unprofessional. (Agent greeted "hello" "How are you" and only then introduced themselves. The caller works for Elite mobile and wants to speak to my wife. I requested to be placed on their do not contact list through a hello peter complaint and got confirmation from them that it was in fact done. Yesterday (after my wife upgraded her contract) I got another call from Elite mobile (note that I was supposed to have been placed on a do not contact list). At which point are they breaking the law by keeping on harassing me after I requested never to be called again by them? Does Vodacom support action like this? How does Vodacom do business with resellers like this?
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
