Vodacom -- my last word, I hope.

Well, I think that it's time to give up with Vodacom! I did receive a call regarding my unhappiness with the unexpected charges on my invoice, but nothing has improved or been resolved; the frustration and annoyance just persists.

Marlin was polite and patient, as he has been previously, but I really pity the poor guy trying to sort out the Vodacom mess. There is no record of the notification that Vodacom was supposed to have sent; there is no good reason why suddenly 2 months' charges appear on my invoice... all he could do was be as polite as possible and hope that I quietly went away... which is what Vodacom seems to rly on in these matters.

As I said to Marlin, Vodacom has every right to introduce new charges but surely we have a right to be informed in advance so that we can make decisions. For me, it's going to be to have as little as possible to do with Vodacom and just hope that my contract with them expires with little further disappointment.