VODACOM MUST TAKE RESPONSIBILITY FOR THEIR ACTIONS

I have experienced the worst service from Vodacom!!!!. I have a cellphone contract with vodacom that is paid up each and every month, i received a call from VVM today reminding me my contract is in arrears, however my contract is paid up each and every month!!! on the 25th as stated on contract which is my pay date. Vodacom had "bad listed" me unnecessary and ive struggled several months to query this issue on my credit name, this had a huge impact on my credit score/history,in Septemeber i had a lady from vodacom (wish i had her name) who gladly assisted me on this behalf and due to her excellent assistance she managed to removed me "as bad payer stated by vodacom" BUT, as for my credit score, my name is reflecting bad as bad payer due to vodacom negligence on my credit score, this will always have a negative impact on my name for the future.