MS
Miranda S
1 reviews | Active since May 2021
11 Jun 2021, 11:14
Vodacom must shutdown
Vodacom is a ****, if you wanted to start a contract with them don't.... They are the new R699 of network providers. We asked them to cancel our contract but they are constantly charging us for subscription, to what? If we called and came to request for the contract to be canceled... I repeat if you don't want to pay till you die don't open and account with vodacom.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jun 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jun 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jun 2021, 16:26 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided and that the contract was cancelled.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply11 Jun 2021, 16:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided and that the contract was cancelled.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,