AR
Alize R

1 reviews | Active since Feb 2018

24 Feb 2018, 16:13

Vodacom must shut their doors

The worst, most ***********, pathetically useless service ever. My phone was ****** 2 weeks ago. I went in to do a sim swap and vodacom totally *****ed it up. After numerous call and 3 other sim swaps the phone number is still not active. Keep getting the run around from all the *********** front end and back office staff. Nobody willing or able to help clear up the mess Vodacom created. Vodacom must shut down their business if the give service like this!!!!!!!

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Replies (2)
Vodacom
Vodacom's reply25 Feb 2018, 21:13
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Feb 2018, 10:33
Official

Good day Alize,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team