AS
Andrew S
1 reviews | Active since Jan 2021
01 Jan 2022, 09:23
VODACOM must mean "USELESS" in some or other language
Again the Saga continues with what has to be the worst mobile network on the planet. Cancelled my contract that was due for an upgrade with Vodacom last year October. NOVEMBER to be my last debit order, confirmed by a "consultant" . Ofcourse that was untrue, as they took payment again in December. Again I contacted Vodacom only to be told they cancelled a number I had on a previous contract years ago. So they cancelled a contract that was cancelled years ago and told me AGAIN that they would not be taking another debit order as that contract was done. Today I get a debit order for that contract. Really am so tired of them. DO NOT GO WITH VODACOM AS IT IS IMPOSSIBLE TO CANCEL A CONTRACT
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Jan 2022, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jan 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
