BH
Brian H
1 reviews | Active since Jun 2016
08 Nov 2021, 17:42
Vodacom must hate customers and money.
Stay away from Vodacom. They have still not resolved my issue or cancelled my contact or made contact apart from to say they are investigating. It's nearly 2 months since they received my first complaint and I'm still expected to wait for them. When I tried canceling the contract they blocked my number and now they just keep dragging thier feet to "investigate" what's to investigate. I told you the speed was poor, you said you'd get it resolved and I must wait. It's not resolved. Cancel the contract.
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Replies (1)Vodacom's replyOfficial
09 Nov 2021, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2021, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
