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Sanelisiwe M
1 reviews | Active since Mar 2025
09 Apr 2025, 15:36
Vodacom must go to hell
They locked my contract phone and they dont even know why. no one can help me. need a lawyer to help me deal with them
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Replies (2)
Vodacom's replyOfficial
10 Apr 2025, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2025, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Sanelisiwe M's updateReviewer Update
10 Apr 2025, 13:40Your people are refusing to compensate me for the error they made for locking my phone for a whole week with no explanation and reason and all the shops had no idea what was going on. I had to fight with multiple consultants and managers refuse to speak to me. Yesterday my phone was unlocked after having to fight non stop and all I get is "sorry" no I refuse!!! You have to compensate me for the inconvenience caused because I work and study with my phone. Contact me if only you willing to refund me if not, I'll find other means to make sure you compensate me for your error.
SM
Sanelisiwe M's update10 Apr 2025, 13:40
Reviewer Update
Your people are refusing to compensate me for the error they made for locking my phone for a whole week with no explanation and reason and all the shops had no idea what was going on. I had to fight with multiple consultants and managers refuse to speak to me. Yesterday my phone was unlocked after having to fight non stop and all I get is "sorry" no I refuse!!! You have to compensate me for the inconvenience caused because I work and study with my phone. Contact me if only you willing to refund me if not, I'll find other means to make sure you compensate me for your error.