dB
deon B

1 reviews | Active since Oct 2017

24 Nov 2020, 07:11

Vodacom must go in the politition world, full of promises!!!!

Last week i report that i cancel via the correct way my wifi of line *** with Kim on the 17 Nov 2020, have no record yet from Vodacom regarding this cancellation., but they phone me to sell a Fibre contract with uncapped , but back at the ranch , this is the most pathetically company i ever saw regarding support or technical support, next step for me is not to upgrade anything with Vodacom, but i will stop everything with this Company, i'm not interested in this Companies service any more and i will even go to the level of comparing this Company with the political parties, when they need contracts or renewal, they will phone you twice a week, but never produce on the ground.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2020, 09:00
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team