Vodacom must get comedian to run their adverts also, they are a joke

I am trying to get my vodamail email settings, The bot must be high on something, The people in customer care doesnt know how Vodacom work, how do you expect your clients to trust you. The person in customer care recommend that I go to vodacom store. Vodacom store then phones customer care. Please wake up, how do you even take money if you dont know for what.