KM
Kgontse M

1 reviews | Active since May 2020

26 May 2020, 18:06

VODACOM MUST FALL

TERRIBLE SERVICE!! We app**** for WiFi and only got the router couriered after a week. Now the installation part, been emailing and speaking to a consultant by the name of Lillian asking for someone to come still no one. We called and they said after 72 hours, it’s been two days after the 72 hours they told us about and still nothing. It’s been 7days with no help. I called this morning and they said they will come today it’s 17:59 now and still no one. This is the most pathetic network ever!!! So upset

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Replies (1)
Vodacom
Vodacom's reply27 May 2020, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team