Vodacom must fall

This is te 8th month that ive been debited for a contract that was never on my name to start of with. this contract has been cancelled and a cancellation fee has been payed.Every time i phone them to ask fro the Ombudsman's number they drop the call. Vodacom is the biggest bunch of ******* that this county has. every month the debit order gets bigger and bigger and nobody can help me to stop this ******* bunch of ******* from *****ing money