WN
Werner N
1 reviews | Active since Nov 2020
02 Dec 2020, 16:00
VODACOM MUST FALL
After spending over 17 hours on the phone with vodacom, regarding my fibre account which is still not fixed, they do nothing bit close the SR as soon as i open them. Vodacom also bills me for a line speed i do not have sent them over 40 speedtest results and still no help, still no refund. I spoke to 6 managers in total got promised the sun and moon as soon as i put the phone down they have forgotten about me.
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Vodacom's replyOfficial
02 Dec 2020, 17:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 17:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WN
Werner N's updateReviewer Update
02 Dec 2020, 17:37And still you will do nothing
WN
Werner N's update02 Dec 2020, 17:37
Reviewer Update
And still you will do nothing