Vodacom must fall

Bought an Apple Watch Series 6 cellular on Tuesday 13/10/2020. Went to Vodacom Shop @ Pavillion to activate. The next day ( Wed 14/10/2020) my iPhone XSMax lost network around 14h00. Thought it was because I was in theatre. When I was done, tried resetting several times, even took SIM out, but no effect. Next day (Thursday 15/10/2020) went to Vodacom Shop @ Pavillion 9am. They tested SIM on other phones, and decided I should do SIM swap. 4 hours later, I still had no connectivity. Went back, call was logged and was promised swift resolution. By close of business I was still offline. Now (Friday 16/10/2020 @ 12h00) I’m still offline. No one can give an explanation why I’m disconnected. I pay so much for my Red contract, yet I receive ****oy servive. I have been off-grid for a third day now. As an anaesthetist I rely on my ohone for accessibility. I have lost 3 days of work. How is Vodacom gonba compensate me for this ***** up? Might be time to move over to MTN??