Vodacom Must Fall

For anybody thinking of joining the Vodacom family, I would highly recommend that you stay far away from them. I have been a loyal customer for 25 years, paying in excess of R900 a month, only to be treated so badly... Empty promise after empty promise and after a whole week of fighting on the phone, I've given up and decided to move to a service provider that actually wants my business. All I wanted to do was downgrade to an account where I would pay R400 a month, which is apparently an issue.... because my credit score was too low?... Do you know how pathetic that is? So to anybody from Vodacom, if you even give a damn, you have broken a 25 year relationship because of your inability to help with a simple request. Your call centre is pathetic. Your service is pathetic. Your logic is pathetic. I will never in my life recommend you to anybody - in fact I will even advise people that are currently with you to get the hell out while they still can - before you make the cancellation process an absolute nightmare as well.