1 reviews | Active since Mar 2017

08 May 2017, 19:43

Vodacom must fall

<p>Vodacom advertises if you upgrade online you will get 1day delivery. Lies....it took them 4days after my Sis called them to remind them to do Confirmation....then they unfortunately dont have stock how convenient....So now they cant uphold what they advertise and the Sad thing is they never Follow up or communicate....Vodacom must rethink customer service....or just shut down...Mrs Williams.</p>

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Replies (1)
Vodacom
Vodacom's reply09 May 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,