EB
Esme B
1 reviews | Active since Dec 2013
29 Dec 2025, 10:19
VODACOM MUST FALL
Absolute useless. As a business we've had great service from Vodacom and swore by it to everyone we knew. But today every word is retracted. After almost 3 years of loyalty, they have failed horribly. Upgrading from LTE to Fibre has been a nightmare. We've been waiting for 25 days for the installation of a new fibre line at the new office, with promises being made every time we call, NONE have been kept.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Dec 2025, 14:48Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Dec 2025, 14:48
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
EB
Esme B's updateReviewer Update
31 Dec 2025, 12:26Yet again, no fibre and no response or feedback. Having to repeat myself over and over again and nothing......
EB
Esme B's update31 Dec 2025, 12:26
Reviewer Update
Yet again, no fibre and no response or feedback. Having to repeat myself over and over again and nothing......