DG
Darren G

1 reviews | Active since Oct 2018

11 Oct 2024, 22:50

Vodacom must fall

I've been with vodacom for many many years now. My first phone number i got is the same one I use today from 16+ years ago. The simple fact that vodacom makes all the empty promises "we care about our customers" , "4U" yet when you actually need assistance you get the run around. True 4G's min Mbps is 100Mbps however any give day I can barely get 5Mbps. If any. So again fales advertising. They sell our data for profit against our wishes. They ***** our money because they can. And we cannot do anything about it.

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2024, 11:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team