MJ
Marius J

1 reviews | Active since Feb 2015

10 Feb 2015, 11:59

Vodacom must be the worst customer care company !

Vodacom bought Nashua mobile. Aparently a known issue is that customers are marked as corporate customers. Trying to change my details for over a month now. 25 minute calls on various occasions only for the phone to be put down. Calls logged only to be closed twice without resolution. I really do give up with this really bad customer service company.

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2015, 14:12
Official
Hello mariusj@,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team