PE
Paul E

1 reviews | Active since Sept 2013

05 Jan 2021, 16:18

Vodacom must be getting depserate since they SPAM message their old clients constantly who is in a contract term that is about to expire

I have Vodacom contract that is almost 6 years old The contract term is about to expire and Vodacom can now not stop sending me messages telling me the contract is about to expire and that I must do something now They also give you no option to OPT OUT of these annoying stupid messages

Vodacom please note you are currently insuring that I will not renew my contract by sending these spam messages without giving a person the option to stop them

0
Replies (7)
Vodacom
Vodacom's reply06 Jan 2021, 08:47
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
PE
Paul E's update06 Jan 2021, 19:33
Reviewer Update
Yes I see I was contacted by Vodacom about this query
How they contacted me was another SPAM message about my contract expiring and needing to be renewed

PE
Paul E's update07 Jan 2021, 15:25
Reviewer Update
And just received the next message
PE
Paul E's update08 Jan 2021, 15:08
Reviewer Update
And once again the clocks strikes 15:00 and the Vodacom spam system sends out the spam message

Hi :-) Your contract term for 08... will soon come to an end. Upgrade today to one of our latest deals, click here to view: http://voda.com/dealsheet or visit a Vodacom outlet. Should you not upgrade, your contract will continue on a month-to-month basis and any discounts may fall away. T&Cs apply. Vodacom
PE
Paul E's update13 Jan 2021, 15:23
Reviewer Update
And another day and another spam message even though Vodacom says they stopped it

Hi :-) Your contract term for 082... will soon come to an end. Upgrade today to one of our latest deals, click here to view: http://voda.com/dealsheet or visit a Vodacom outlet. Should you not upgrade, your contract will continue on a month-to-month basis and any discounts may fall away. T&Cs apply. Vodacom
PE
Paul E's update19 Jan 2021, 15:34
Reviewer Update
Yesterday I got nothing
And today I got nothing

I am bit scared to get my hopes up but maybe the spam has come to an end
PE
Paul E's update19 Jan 2021, 16:36
Reviewer Update
Yep clearly should not have gotten hopes up


Hi :-) Your contract term for 082... will soon come to an end. Upgrade today to one of our latest deals, click here to view: http://voda.com/dealsheet or visit a Vodacom outlet. Should you not upgrade, your contract will continue on a month-to-month basis and any discounts may fall away. T&Cs apply. Vodacom