1 reviews | Active since Feb 2018
Vodacom Mozambique
The most unprofessional, uneducated, useless and *********** bunch of staff I have ever come across in any business. They have no problem *****ing your money and doing inflated and unauthorised debits from your bank account. They often load incredible amounts of data usage on accounts and when you ask for a breakdown, they cont explain it. When you make any other enquiries you get a very quick email saying they will respond to your enquiry shortly, but after that they either ignore you or at best you get a response a month later and then they answer your enquiry with a question. Vodacom Mozambique is an embarrassment and an insult to Vodacom South Africa and should be shut down.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
