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ezollner E
1 reviews | Active since Aug 2016
21 Jul 2021, 17:02
Vodacom most useless mobile provider - worse than TELKOM ever was
I ordered a Vodacom SIM card online, for a new data service in a router. The Sim card arrived. Now it is 4 days later and 5 phone calls, 5 different stories from 4 departments inside customer care and the SIM is still not active. No one inside Vodacom knows what to do anymore themselves. And that is supposed to be a global cellphone provider?
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Vodacom's replyOfficial
22 Jul 2021, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2021, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team