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Chris C

1 reviews | Active since Jul 2011

24 Nov 2023, 20:56

Vodacom most unhelpful!

Once again, vodacom impresses in the lack of service delivery category!

I've phoned numerous times as my fiber line keeps disconnecting - every agent more *********** than the last!

SR*** - sadly Cindy had to suffer the brunt of my last call and in true Vodacom fashion a lack of accountability as I'm still having issues!

I want the device out of my house! It's a useless as a button on a sock!

0
Replies (3)
Vodacom
Vodacom's reply25 Nov 2023, 11:56
Official
  Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
CC
Chris C's update26 Nov 2023, 08:35
Reviewer Update
No call from vodacom, no connection, no service!

Not surprised!
CC
Chris C's update07 Dec 2023, 22:40
Reviewer Update
Still having issues! I've lost all faith in Vodacom Fiber!

I want out!