CS
Chad S

1 reviews | Active since Sept 2017

01 Sept 2017, 14:13

VODACOM - Most *********** SERVICE provider in SA

VODACOM have proven over the past 11 months that they do not know there ass from their elbow. I have made more than 200 phone calls, 50 visits to various stores including the "head Office" in Midrand, even had a meeting with a so called "Executive Client Liasson"to absolutely no avail.

I have been told the following over the past year - You do not exist on our client base - You have 11 contracts that are in arrears - Your contracts were transferred to a new platform - your contracts were cancelled - Their is an outstanding amount.........

All in spite of me going in to Vodacom to find out why my two contracts have been suspended.... Till now no answer and no mobile service -

I cannot believe a company can be so inefficient and boast in all National media that they are the best.

VODACOM SUCK

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2017, 14:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team