Vodacom most *********** service provider

Vodacom debited my bank account, although my account with them has been in a suspended status for months. 7 consultants and hours on the phone, and there is simply no one willing to / competent enough to assist. Joey from the Vodacom Fibre accounts department ignores every single email sent to her, to contact me. Vodacom's customer service is absolutely pathetic. I cannot understand how anyone would still want to do business with Vodacom. I moved all my telecom and fibre products to Telkom and Telkom provides much better service. At least Telkom knows what the hell is going on in their accounts department. Vodacom simply have no clue what they are doing!!!