1 reviews | Active since Jul 2016

19 Jan 2019, 22:10

Vodacom mosquito

In 2016 I had so many problems with Vodacom that I prematurely canceled my contract following all the necessary processes and paid up in full. I even paid overpaid them just to get them out of my life only to find out now in 2018 that they have placed me on the blacklist.

0
Replies (2)
Vodacom
Vodacom's reply20 Jan 2019, 06:08
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Feb 2019, 14:39
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,