Vodacom more useless than MTN??

To try and make this short, I had issues to port my number from MTN to Vodacom from Monday 28 Sep to Oct 1st when this was done at last. Ever since, I have had numerous issues with me not being able to send or receive sms's on my phone, which I need to verify some of my apps on my new phone. I have been to a Vodashop, and had lots of emails that I sent with my complaint that just gets the basic answers, WHICH DOESN'T WORK!!!! I was told to be patient by a very helpful lady at the Vodashop, and have to wait till yesterday, Wednesday 07 Oct. Still nothing, and this morning I get an amount deducted from my bank account by Vodacom, for goodness knows what, and the best of it all is that I am not receiving any phone calls as no one can get hold of me as they also played around with my LTE settings, and when i went out of my home yesterday to town, I could not send a whatsapp or open Facebook or do anything with data, as I have fiber at home which I could use, but not when I am at home. Problem is no one can tell me when this will be sorted, and I use my phone for business purposes, and people are trying to contact me, but cant. Maybe I should have stayed with MTN or should have hooked up with FNB, because this is beyond poor!! Sending me an account for a service that i haven't been able to use since i got my phone, that is just not on. If you don't believe me, call the person that assisted me from Vodashop and ask her if she could get hold of me at any time that she wanted to give me feedback.