VODACOM MORE USELESS EVERY YEAR

WHAT IS GOING ON AT VODACOM. I try to pay my account for a week now for 23 years I always pay but from a few months ago I can't login then they send me a otp pin but not this week THEY SAY DIL 082 135 NOW PLEASE TRY THAT AND SEE IF THERE IS AN OPTION TO HELP WITH LOGIN. AND THE PHONE APP IS JUST AS USELESS IT GIVE MY ACCOUNT ONLY FOR ONE NUMBER. THE PERSON OR PERSONS IN THE IT DEPARTMENT SHOULD NOT BE FIRED THEY SHOULD BE SHOT OTHERWISE THEY WILL MESS UP SOMEWHERE ELSE.