VODACOM - More Chance Of Getting Pregnanat

This company so called VODACOM remains pathetic with it's service, after sales service and the companies service providers that offer Vodacom clients add on services such as "Allisom Communications". This "Allisom Communications" is an extremely pathetic company to do business with, they never return your calls, they are totally non responsive to emails, and when you have ordered something through them, that person is conveniently on a call for the rest of the duration that you do business with them. We had Vumatel do an installation on Thursday last week for a line of 100 mbps upload and download speeds, Friday Vodacom arrived with the router, only to find Vumatel had has wrongly configured the line, so currently we 1.25kbps download and 0.52kbps upload speeds. But the Vodacom technician assured us, he had escalated the problem, and it would be resolved in 48 hours. at this time we do not know what year the 48 hours would be, as of today Tuesday 24th April 2018, still nothing. No matter if you spend the whole day phoning, you get nowhere, yesterday managed to get a doff woman on the line at Allisom Communications, who assured me that "Megan Steyn" was currently on a call, and that she would escalate things, to get sorted out and get back to us. well you have more chance of getting pregnant, as of this morning, that person is dead. Blew a gasket at somebody else this morning, followed up with a call to Vodacom SP, told them they had today to sort it out, or they can pick up the **** they installed on the street tomorrow. For this service we pay R17000.00 a month for. It fails me no end that companies are so quick to take their money, but the after sales service is so pathetic, and found wanting time and time again. All you ever get, it that they will escalate it, goodness knows just how they work, as they must have a lot of people sitting with their feet on the table, picking their noses, while they wait for something to be escalated to them. Vodacom, PLEASE UNDERSTAND YOU ARE THE WORST COMPANY IN THE COUNTRY WITH AFTER SALES SERVICE.