AP
Andries P

1 reviews | Active since Feb 2017

27 Sept 2018, 09:34

Vodacom more and more shocking each month!!!

This is 4th complaint in 5 months, had a business cell when leaving company was told I could keep number. Sent mail with business letter head stating I could keep number and it should be converted to pay as you go. Now a month later visits to Vodashop and several business support calls it is still not transferred???

0
Replies (2)
Vodacom
Vodacom's reply27 Sept 2018, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Oct 2018, 09:30
Official

Dear Customer.

Thank you for registering your query with our office.

Please note that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards
Consumer Website Team