1 reviews | Active since Mar 2014
Vodacom Monthly debit order cancellation from Aug 2021
Pathetic service : My aunt had signed up for a contract with Vodacom. Vodacom and Tech Race have been providing a service to her and when we called cancel the service Aug 2021 they committed to send me an sms as confirmation to her old no. That the debit order was need cancelled with Absa but with Vodacom a monthly fee of R77 has been charged on my aunty bank account. To date they committed to send a cancellation message and none has been sent.
She was then sent this message the day we went to the Vodacom : Tech Trace is gekanseleer. Ref.7-8-joja.hulle sal n sms stuur as bevestiging na ***.
She has gone to her bank ABSA at different branches and confirmed the the provide Tech Race needs to cancel the services with their end. To date they have been debiting her acc with R77 from the 1 Aug 2021 - 1 Jan 2023. Please assist Hello Peter
I can confirm that we went to the Vodacom store here at Blue Valley Mall. Vodacom confirmed contract no. *** was cancelled and moved to prepaid. Techsure was also cancelled too and on-site with the consultant . To date we are still paying Techtrace R77 of which the Vodacom consultant confirmed that all 3 services will be terminated on the 28 Dec 2020. Please can we get this resolved. Thanks
I can confirm that we went to the Vodacom store here at Blue Valley Mall. Vodacom confirmed contract no. *** was cancelled and moved to prepaid. Techsure was also cancelled too and on-site with the consultant . To date we are still paying Techtrace R77 of which the Vodacom consultant confirmed that all 3 services will be terminated on the 28 Dec 2020. Please can we get this resolved. Thanks