1 reviews | Active since Sept 2016

03 Sept 2016, 15:56

VODACOM MONOPOLY SUCKS

<p> </p> <p>I'M UTTERLY FRUSTRATED WITH VODCOM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Leroy Peterson on ********** 301 is desperately trying to contact ONE PERSON WHO CAN MAKE A DIFFERENCE NOW! In connection with an upgrade re # ********** 1 Please call him soonest - I the client would REALLY appreciate it. Regards Ben</p> <p> </p> <p><br />Second weekend is a row I'm at the mercy of ZERO effective service from Vodacom due to *********** staff that cannot provide support effectively. Beware - they cannot give you 24/7 service - a monopoly which knows the client is at their mercy. Whern dealing with them - make sure you get written confirmation on EVERYTHING IMMEDIATELY!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply03 Sept 2016, 16:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update03 Sept 2016, 17:10
Reviewer Update

You can also reach him on ********** - store manager.