RB
Ricardo B
1 reviews | Active since Jul 2021
30 Jul 2021, 09:31
Vodacom Monopoly
Why is it that I pay R650 a month for a 10Mbps/5Mbps fibre link on Vodacom's own infrastructure where you can get more than double the speed at a cheaper price from Vodacom on OpenServe's infrastrucure. 25Mbps up and 25Mbps down uncapped for R599. This is the issue with Vodacom owning and monopolizing the fibre infrastructure within the estate you live in.
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Vodacom's replyOfficial
30 Jul 2021, 10:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jul 2021, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team