Vodacom - Money taken from me - 3 months later I am still dealing with ***********ence and miscommunication to get my money back...Ombusdsman & Legal Action :D

So this is my third attempt to get my refund. Money has been taken from me, for a service which I did not receive.

https://www.hellopeter.com/vodacom/reviews/vodacom-service-charges- **********

https://www.hellopeter.com/vodacom/reviews/vodacom-service-charges-no-resolution-assistance- **********

https://www.hellopeter.comf/vodacom/reviews/vodacom-completely-fed-up- ********** Each time I write a review I receive a call from Vodacom's Hello Peter Team. Each time I am advised the issue with be sorted out. I've spoken to 3 different consultants which all promised that this will be looked into.

Still have not received a resolution to the refund I am due for money that has been ****** from me by Vodacom. The business just seems to call and mark these reviews as "The Business has Responded" just to make it seem as though they actually are working to sort things out.

The store in Canal Walk has advised that a refund has been initiated, that was 2 weeks ago and I have heard nothing else back.

I am afraid that this matter will be taken to the Ombudsman now.

Do not bother calling me, because I have completely lost faith in Vodacom after 15 years.

Take Care :)