NS
Natacia S
1 reviews | Active since Aug 2019
10 Dec 2019, 13:26
Vodacom MONEY SUCKING VULTURES
Once again I get a bill from Vidacom that is filled with usages I never requested or confirmed one of which is still the Additional Once Off RIDICULOUS Charges which I had cancelled AS THEY INSISTED THAT I REQUESTED THE TOP UP WHICH IS TOTALLY A LIE but low and behold here we are again ADDITIONAL ONCE OF CHARGES THAT NO PERSON IN THEY RIGHT MIND WOULD FALL FOR, WANT OR REQUEST AND THE LAST I CHECKED MY HEAD WAS ON STRAIGHT.
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Vodacom's replyOfficial
10 Dec 2019, 14:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2019, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team