vodacom money making *******

<p>On Friday afternoon (August 11, 2017) I received my Vodacom Tab 2 3G tablet and I proceeded to figure out how to put the sim card into the device and get my wi-fi connection working. I knew that there was a few hours for the sim card activation to take place and to charge the tablet for 5 hours BUT I couldn't understand why on the saturday afternoon that my vodacom sim card was not working. Today, this evening I went to the Tygervalley branch to get them to help me. I was told that is was going to cost me R297 and about 15 - 30 minutes to get the sim card out because I bought the tablet online and not in store. I thought this a *******, talk about making money..this is just a money making scheme for vodacom to make more money from people. I waited those 15 minutes that cost R297 and only to be told that because its a nano sim that there is a tiny little bracket that it must stay in and then insert it into the device. My question to you Vodacom, why isn't that in the instruction manual for your tablet and why isn't there a diagram or something in the packaging where the sim card came from to tell you this. So I must now pay R297 for 15 minutes to get the sim taken out, the little bracket put in and then it works. I am SO ANNOYED that Vodacom thinks its ok to charge R297 for that service but WAIT on the slip it says its R148.50 for data and tech support charged twice. WHY??????? I want my R297 back Vodacom. We pay enough for the rates you charge for calls, data and contracts, why rip people off like this??? Vodacom no no NO!!!! IF the device was broken and required new parts, fair enough to charge a fee but this????</p>