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christiaan W
1 reviews | Active since Jan 2013
10 Mar 2021, 14:25
VODACOM money HOGS
I asked for an Itemized billing report that I need to pay money for each number, not only that I need to pay so I can see what number phones me (VAS - Caller Identity Subscription) ?????? WHAT SORT OF A APRIL FOOLS JOKE IS Vodacom ..... I can just as well cancel my R4000K contract get prepared on a different provider and get all this stuff free of charge... they care for Money, not the loyal customer --- turning in to a real TELKOM .... well done
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Replies (1)Vodacom's replyOfficial
10 Mar 2021, 19:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2021, 19:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
