VODACOM= MONEY!

VODACOM!!! more like VODA-CAN'T I am a paying customer at Vodacom, unfortunately when I first joined Vodacom I was unaware of the amount I owed so in my bank account I moved over R1700, to found out that's not what I owed 3 months later, it was about R2000 and something, at this stage never receiving a bill first of all, so never knowing what I owed to Vodacom in September and October, then to finally get help from someone just to be told no rather download the Vodacom Pay app, which was done, I paid R3280 odd to Vodacom In November, as I never still received a bill, to find out at 8pm on the 11th December that Vodacom has now suspended my account, with no notification no call from accounts department or customer care, just off, and dead silence from Vodacom, to phoning Vodacom in the morning of the 12th December to ask what the issue was as I had phoned Vodacom in November and had discussed all of this with someone who was actually teh most helpful person I have ever been in contact with at Vodacom since opening my contract in September, she let me know that all was okay and that I can pay what I can for the month of November and in December as discussed with her I will pay up the rest that I owed, all was good after this until NOW, to find out that in November I should have paid an EXTRA R500 with that R3280 that I paid, so that my account wouldn't be suspended, if only Vodacom had told me this and as I would have paid that EXTRA R500 in November so none of this happened! Vodacom makes their customers feel like idiots, ****s and ******* as if they giving off the best service they can, I am not the first customer to complain and I'm sure as heck I won't be the last, I trusted in Vodacom to take care of me as a Customer, as we all work hard for our money but I guess that's all Vodacom cares about is money NOTHING ELSE!!! Next time Vodacom just a simple call to let your customers know you will be suspended them, would be great!! Don't even get me started on the service I have received in trying to sort out 2 eSIMS, that was like pulling teeth from Vodacom and still they both haven't been sorted. Get your act together Vodacom, it's not that hard.