lK
lisa K

1 reviews | Active since Jan 2012

20 Jun 2017, 13:50

Vodacom MONDO vetting without confirming identity

<p>I received an automated text that Vodacom had approved my vetting for an application in a different city to which I live and without exercising due diligence in confirming the identity of the applicant. It took 32 minutes with Vodacom to cancel the application. MONDO was totally disinterested!</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2017, 14:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team