KD
Korny D
1 reviews | Active since Aug 2018
06 Feb 2019, 12:28
VODACOM MOKOPANE MALL POOOOOOR SERVICE
Poor, poor Service. This is surely the vodacom shop with the worst service. When asking to please assist with a setting on a new contract phone....SORRY SIR YOU MUST WAIT 15 - 20 MIN...THE TECHNICIAN IS ON A SMOKE BRAKE. When I told her that this is one of the reasons that I traveled to Polokwane to do my upgrade and to get a contract for my wife because of your poor service...she acknowledge that and just carried on with another customer. This is just once again proof that people do not get good service in the smaller towns. The service I got from the Polokwane store was an absolute pleasure
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Replies (2)
Vodacom's replyOfficial
06 Feb 2019, 12:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2019, 12:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Feb 2019, 15:05Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query has been escalated and is currently being addressed by Store Management, who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query has been escalated and is currently being addressed by Store Management, who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2019, 15:05
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query has been escalated and is currently being addressed by Store Management, who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query has been escalated and is currently being addressed by Store Management, who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team