AL
Anton L
1 reviews | Active since May 2019
23 May 2019, 13:52
Vodacom-Modeo Mobile
Hello Peter, I bought 1 Gb of data from Vodacom and the next day a person from Modeo Mobile phoned me on behalf of Vodacom and said she saw I bought data. She could sell me a 10 Gb data contract for R149 per month and that I can transfer the data to my other phones. I received card last night, activated same and this morning the Vodacom call centre tell me It is lies, I acnnot transfer data except under very specific conditions. i cannot get hold of Mondeo Mobile to cancel contract
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Replies (3)
Vodacom's replyOfficial
23 May 2019, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2019, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 May 2019, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jun 2019, 14:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our sales team has advised that the activation has been cancelled. Regards Consumer Website Team(SA
Best regards,
Vodacom's reply07 Jun 2019, 14:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our sales team has advised that the activation has been cancelled. Regards Consumer Website Team(SA
Best regards,