HR
Heinrich R
1 reviews | Active since Nov 2019
18 Nov 2020, 19:36
Vodacom Mobile Device Insurance Cancellation
Extremely Poor Service. Vodacom cannot assost with Mobile device insurance cancellations and the insurance company ( Finrite ) assured me that the insurance has been cancelled with immediate effect. Vodacom keep placing the insurance premium on monthly statement
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Vodacom's replyOfficial
19 Nov 2020, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team