1 reviews | Active since Apr 2016
Vodacom mixed messaged
You guys love ruining my life.
You supp**** me with an invoice proving that I am up to date with my account, however on the credit bureau, you have me as owing.
Can you guys fix this mess yet again - I've honestly had enough of this service provider. The way you treat your customers is shocking to say the least. The telecoms industry need a regulator because you are just doing what you want and playing with people's lives.
It's worse that I do not get responses from you at all regarding this, but you're quick to blacklist someone. Truly and wholly shocking.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
