1 reviews | Active since Feb 2017

26 Feb 2017, 09:38

Vodacom - missing data again....

<p>Its really dissapointing how vodacom has created the missing data a constant problem. I loaded 300mb twice in a space of less than an hour today. First 300mb i switched off my phone for a few minutes, when i switched it back on my data is gone. Decided to buy another 300mb in less than 5 min of having it i discover i only have 44mb left... Like how???? I dont know how that happened koz my settings for data usage were off. I feel ****** and truly disapointed by vodacom. This is not the first time i experience the missing data stunts, its a very annoying and unfair how vodacom seems to get aware with this behavior. If vodacom was a person i would punch them on the throat today. So unhappy.....</p>

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2017, 11:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,