PN
Pregasen N
1 reviews | Active since Dec 2012
03 Apr 2023, 08:17
Vodacom - misselling of upgrade
My contract was upgraded by one of their agencies Rewards Co, I was told lies over the phone. I was supposed to be also getting 2gigs of data every month and that is not happening. I have asked for the call recording to be pulled but have not received feedback on that.
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
03 Apr 2023, 12:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2023, 12:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PN
Pregasen N's updateReviewer Update
04 Apr 2023, 11:45Hi, when will I be contacted.
PN
Pregasen N's update04 Apr 2023, 11:45
Reviewer Update
Hi, when will I be contacted.
PN
Pregasen N's updateReviewer Update
11 Apr 2023, 07:08Hi, when will I receive feedback.
PN
Pregasen N's update11 Apr 2023, 07:08
Reviewer Update
Hi, when will I receive feedback.
PN
Pregasen N's updateReviewer Update
13 Apr 2023, 08:03Hi, I am not sure of Vodacom has forgotten about this.
PN
Pregasen N's update13 Apr 2023, 08:03
Reviewer Update
Hi, I am not sure of Vodacom has forgotten about this.
PN
Pregasen N's updateReviewer Update
19 Apr 2023, 08:18Hi, thank you for the feedback. When will I start to receive the 2gigs pm data.
PN
Pregasen N's update19 Apr 2023, 08:18
Reviewer Update
Hi, thank you for the feedback. When will I start to receive the 2gigs pm data.