Vodacom missed payment and my credit report.

I took out a new Vodacom contract with Vodacom in April this year. Vodacom sent my a debi check which I accepted. Come time to pay Vodacom didn’t debit my account. And there was a missed payment on my credit report. I phoned Vodacom and they sent my a new debi check as the error was on their side and on the 5th of June 2023 they debited R1578 and they told me they will update my credit report for the missed payment. Today 25 June 2023 my new credit report shows that I still missed the payment. Who can I speak to fix this mess as vodacom never debited on my side the first time. Now my credit report looks bad. I am planning on buying a house and I want this matter to be fixed.

Please Vodacom sort this out as I never missed payment when your own customer care consultant said there was an issue with the debit order that’s why they never debit.

This is utter bull****. Fix this **** and fix my credit report.