Vodacom misrepresentation of data transfer

Item: Vodacom
Rating: 1
Author: Stephnie K

I was phoned - told that I can increase my data bundle AND transfer data between my ****le and cell phone SIM card. and all of this by using the vodacom app. What a ****. Do not believe anything they tell you it’s always just about getting more money out of you. When I phoned for assistance I was told to put the ****le sim in a phone. How do I do that if I have only one phone?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Mar 2023, 10:49

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Mar 2023, 10:49

Official

Vodacom's replyOfficial

04 Mar 2023, 10:53

Vodacom's reply04 Mar 2023, 10:53

Official